Privacy Policy

Mountain Lore Tours ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, book tours, or purchase items from our online store.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you book a tour, purchase an item, or contact us, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

We may automatically collect non-personal information, including:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited on our website

  • Cookies and other tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Transactions: Facilitate tour bookings and product purchases, including payment processing and order fulfillment.

  • To Improve Our Services: Enhance the website’s functionality, user experience, and offerings based on feedback and analytics.

  • To Communicate: Respond to inquiries, send booking confirmations, provide updates, and deliver marketing communications (if opted in).

  • For Legal Obligations: Comply with legal requirements and protect against fraud or misuse.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party vendors assisting with payment processing, shipping, marketing, or analytics, under strict confidentiality agreements.

  • For Legal Reasons: To comply with applicable laws, regulations, or legal requests, or to protect our rights, property, or safety.

  • In Business Transfers: If we merge, sell, or transfer parts of our business, your information may be transferred to the new owner under the same protections.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website usage and traffic patterns

  • Provide tailored content and advertisements

You can adjust your browser settings to refuse cookies, but doing so may impact the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular system updates. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to your personal data or correct any inaccuracies.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Deletion: Request the deletion of your personal information, subject to legal or operational retention requirements.

To exercise these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

Mountain Lore Tours reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of the website or services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us via the form on the homepage.

Thank you for trusting Mountain Lore Tours. We are dedicated to protecting your privacy and ensuring your experience is both safe and enjoyable.